Terms and Conditions

1. Introduction and Acceptance of Terms

1. These Terms and Conditions ("Terms") constitute a legally binding agreement between Airbok Company Limited and all users ("you", "user", "creator", or "artist") accessing or using the Airbok platform, website, and associated services (collectively, the "Platform").
2. By creating an account, subscribing to any plan, purchasing or selling voice licenses, or using any feature of the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms.
3. You acknowledge that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you do not meet this requirement or disagree with these Terms, you may not use the Platform.
4. Airbok reserves the right to modify, update, or replace these Terms at any time. Users will be notified in advance through the Airbok announcement bar and/or email. Continued use of the Platform following any changes constitutes acceptance of the revised Terms.

2. Definitions

• Artist refers to a registered user who uploads, records, or provides voice samples to create digital voice profiles ("Voice Profiles") for licensing or sale through the Platform.
• Creator refers to a registered user who purchases or licenses Voice Profiles to generate text-to-speech (TTS) or other audio outputs ("Generated Audio").
• Voice Profile means a synthesized digital voice model derived from the artist’s voice recording(s) through the Airbok voice cloning system.
• Generated Audio means any audio output created using Airbok’s text-to-speech (TTS) functionality or other voice synthesis tools.
• License Period means the duration for which a Creator is granted rights to use a Voice Profile, as defined by the Artist (1 month, 6 months, or 1 year).
• Subscription Plan means the paid access package for either Artists or Creators, as detailed on Airbok’s pricing page.
• Stripe refers to the third-party payment processor handling all monetary transactions on Airbok.
• Content includes all text, audio, voice data, and materials uploaded or generated on the Platform.
• User refers to any individual or organization registered on the Platform, whether as a Creator or Artist.

3. Platform Overview

1. Airbok operates as a global AI voice cloning marketplace connecting two primary user groups:
   • Creators, who subscribe and purchase licenses to use digital voice profiles to generate TTS or audio content.
   • Artists, who upload or record their own voices to create and license digital voice profiles to Creators through Airbok.
2. Airbok serves as a technology intermediary facilitating voice model creation, licensing, and TTS generation. However, Airbok is not a party to any direct contractual relationship between Creators and Artists beyond the technical facilitation of transactions.
3. Airbok provides all TTS generation, voice cloning, and related AI functionalities internally. The Platform is powered by modified, locally deployed AI models originally derived from open-source tools (Chatterbox by Resemble AI and FreeVC) under the MIT License, without external API calls. Airbok complies with MIT license attribution requirements. No user data or audio recordings are transmitted to or shared with third parties.
4. Airbok does not hold user funds. All financial transactions are handled by Stripe, and Airbok receives commissions directly through automated splits handled within Stripe’s payment flow.
5. Airbok reserves the right to modify, suspend, or terminate any part of the Platform or Service, including features or subscription plans, at any time with prior notice to users.

4. User Accounts and Access

1. Registration: To access the Platform, you must register as either a Creator or Artist, providing accurate and complete information, including email, password, and country of residence. You agree to keep your account information current at all times.
2. Eligibility: Only individuals aged 18 years or older may register or use Airbok. Corporate or institutional users must ensure that registration is done by authorized personnel.
3. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify Airbok immediately of any unauthorized access or security breach. Airbok is not liable for any loss arising from unauthorized account use.
4. Verification: Artists are required to verify their email addresses to activate their accounts. No further identity verification is required, but Airbok reserves the right to request additional documentation if fraud, impersonation, or suspicious activity is detected.
5. Account Termination by User: Users may cancel their account at any time through the account dashboard. All outstanding obligations, including subscription fees or license expirations, will remain valid until the end of the billing cycle.
6. Account Termination by Airbok: Airbok reserves the right to terminate or suspend any account immediately, without prior notice, if the user:
   • Engages in prohibited content (political manipulation, sexual, violent, or impersonation activities);
   • Violates these Terms or applicable laws; or
   • Attempts to defraud or misuse the Platform.
   Termination may result in loss of access to Voice Profiles, Generated Audio, and pending transactions.

5. Subscriptions and Payment Terms

1. Subscription Plans: Creators and Artists are subject to separate subscription plans, the details of which are published on the Airbok pricing page. Subscription plans grant users access to specific Platform features such as TTS credits, voice profile uploads, and licensing management.
2. Automatic Renewal: All subscriptions auto-renew at the end of each billing cycle unless canceled prior to renewal. Users may cancel anytime; however, the subscription remains active until the end of the paid billing period.
3. Payments: All transactions are processed securely via Stripe. Airbok does not collect or store users’ payment card details. Stripe’s separate privacy and terms of service apply to all payment processing.
4. Commissions: Airbok retains a 30% commission on each Artist transaction after Stripe fees are deducted. The remaining 70% is allocated to the Artist. Stripe fees are automatically subtracted prior to revenue distribution.
5. Artist Payouts: Artist payouts occur on the 1st of each month, subject to successful KYC verification. Unverified Artists can view their earnings but cannot withdraw funds until KYC is completed.
6. Escrow and Payment Handling: Airbok does not operate or maintain escrow accounts. Stripe manages all transaction splits and transfers. Airbok does not hold or delay payments beyond the settlement process managed by Stripe.
7. Payment Disputes and Chargebacks: In the event of a Stripe chargeback or payment dispute, the user initiating the transaction shall be solely responsible for any associated fees. Airbok reserves the right to suspend or terminate accounts pending resolution and to deduct chargeback-related fees from future payouts.
8. Pricing Adjustments: Airbok reserves the right to modify subscription fees, commission percentages, or transaction structures. Users will be notified at least 7 days in advance through platform notices and email before such changes take effect.
9. No Refund Policy: All purchases, subscriptions, and license transactions are non-refundable under any circumstances, including technical malfunctions, user errors, or dissatisfaction with TTS outputs. In exceptional cases, Airbok may, at its sole discretion, issue credit refunds in the form of account balance, not cash refunds.

6. Voice Profiles, Licensing, and Ownership

1. Ownership of Voice Profiles (Artists): All Voice Profiles are the intellectual property of the Artist who created and uploaded them. By creating a Voice Profile, the Artist grants Airbok a limited, revocable license solely to host, display, and process that Voice Profile on the Platform for the purpose of operating Airbok’s services. Airbok does not claim ownership, reproduction, or distribution rights beyond this limited operational license.
2. License to Creators: When a Creator purchases a Voice Profile license, they are granted a non-exclusive, non-transferable, time-limited license to generate TTS or audio content using that profile during the active license period (1 month, 6 months, or 1 year). Upon license expiration, all rights to use the Voice Profile automatically terminate.
3. Ownership of Generated Audio: Creators own the Generated Audio they produce during an active license period. This ownership does not extend to the underlying Voice Profile, which remains the Artist’s intellectual property.
4. License Restrictions: Creators may use Generated Audio for commercial purposes such as podcasts, advertising, YouTube videos, games, and similar media. However, they may not resell, redistribute, or sublicense the audio outputs or the Voice Profile itself to third parties, including other software platforms or marketplaces.
5. Creator-Developed Voices: If a Creator uploads their own in-house recordings to generate internal voice models, those profiles and resulting audios belong entirely to the Creator. Airbok does not claim ownership or usage rights except for technical hosting and processing during the subscription term.
6. License Termination: At the end of a License Period, or if the Creator’s subscription expires or account is terminated, all rights to use the Voice Profile cease. The Creator must discontinue all new generation using that profile; however, previously generated audios remain owned by the Creator.
7. Deletion and Storage: Original voice recordings are automatically deleted once a Voice Profile is successfully generated. Voice Profiles may be deleted by their owner (Artist or Creator) through the dashboard. Generated audios are retained for up to one week solely for usability and cache purposes, then permanently erased.
8. Artist Representations and Warranties: Each Voice Artist represents and warrants that: (a) they are the lawful owner or have obtained written permission to license the recorded voice used to create the Voice Profile; (b) they have all rights, licenses, and permissions required to grant the license described herein; and (c) they will indemnify Airbok against any claim arising from the use, sale, or licensing of their Voice Profile. This replaces the need for any mandatory insurance requirement.

7. Prohibited Content and Conduct

1. General Restrictions: Users must not use the Platform to produce, upload, or distribute any content that:
   • Promotes or depicts sexual, violent, or hateful material;
   • Seeks to influence elections, mislead voters, or distribute political disinformation (legitimate commentary or education is permitted);
   • Infringes upon privacy, publicity, or intellectual-property rights of others;
   • Contains hate speech, harassment, or discrimination; or
   • Is unlawful, defamatory, fraudulent, or deceptive.
2. Impersonation and Misuse: Airbok strictly prohibits any attempt to impersonate individuals or create voices resembling living persons without authorization. The Platform contains automated blockers to prevent known impersonation patterns.
3. DMCA / Takedown Requests: If a third party alleges unauthorized use of their voice, likeness, or content:
   • Airbok will notify the Artist involved and provide three (3) business days to respond.
   • The Artist’s listings will be temporarily suspended pending investigation.
   • The Artist may submit a formal counter-notification pursuant to the DMCA or applicable law if they believe the claim is erroneous.
   • If no response or valid counter-notification is received within five (5) business days, the Voice Profile may be permanently removed and the account suspended.
   • Repeat infringers will have their accounts terminated and banned from future use.
   • Creators who hold active licenses for the affected Voice Profile may continue to use it until the license term expires, unless a court order requires earlier removal.
4. Zero-Tolerance Policy: Accounts involved in deliberate impersonation, illegal activity, or repeated policy violations will be terminated without notice and permanently barred from the Platform.
5. Reporting: Users may report suspected misuse or violation through the in-platform reporting system or via admin@airbok.com. Verified abuse will be addressed promptly in accordance with this policy.

8. Data Protection and Privacy

1. Data Controller: Airbok Company Limited acts as the data controller for personal information collected through the Platform.
2. Data Collected:
   • Automatic: email, password, IP address, login date and time.
   • Voluntary: username, country, and user description. Airbok does not collect real names, payment details, or browsing cookies beyond those essential for login and operation.
3. Data Handling and Storage:
   • Voice recordings are deleted automatically after profile creation.
   • Generated TTS audio and text inputs are stored for one week for user convenience.
   • Servers are hosted on AWS Stockholm (EU).
   • All data transmission occurs via HTTPS-encrypted channels.
4. Compliance: Airbok complies with GDPR and CCPA principles regarding data minimization, purpose limitation, and user consent. Users may request data access, correction, or deletion via support@airbok.com.
5. Payment Information: All payments are processed by Stripe; Airbok never stores card data. Stripe’s separate privacy policy governs all financial transactions.
6. Data Retention: Personal data is retained only as long as necessary for operational or legal purposes. When accounts are deleted, associated personal data will be permanently removed within 30 days, except where retention is required by law.
7. Security Measures and Breach Notification: Airbok implements encryption, access logs, and login monitoring to detect and prevent unauthorized access or hacking attempts. In the event of a personal-data breach that is likely to result in a risk to users’ rights or freedoms, Airbok will notify the relevant authorities and affected users within 72 hours of becoming aware of the breach, in accordance with GDPR Articles 33-34.
8. Separate Privacy Policy: Details of data handling are provided in Airbok’s stand-alone Privacy Policy, which forms an integral part of these Terms.

9. Platform Availability and Technical Limitations

1. Airbok strives to maintain uninterrupted access to the Platform; however, temporary downtime may occur due to maintenance, upgrades, or unforeseen technical issues.
2. Airbok is not liable for delays, data loss, or interruptions caused by third-party providers (including AWS or Stripe) or by force-majeure events.
3. Airbok may modify, suspend, or discontinue any part of the Platform with prior notice, including features, credits, or service tiers.

10. Disclaimers and Limitation of Liability

Company: Airbok Company Limited ("Airbok", "we", "us", or "our")
Registered in: Hong Kong SAR
Governing Law: Laws of Hong Kong SAR
Dispute Resolution: Hong Kong International Arbitration Centre (HKIAC)

1. Service Provided “As Is”: The Platform and all related services are provided “as is” and “as available” without warranties of any kind, express or implied.
2. AI Limitations and Output Disclaimer: Users acknowledge that AI voice generation may produce unpredictable outputs — including pronunciation errors, unnatural cadence, emotional inconsistencies, or technical artifacts. Airbok does not guarantee accuracy, emotional appropriateness, or fitness for any particular application.
3. No Indirect Liability: To the maximum extent permitted by law, Airbok shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including loss of profits, data, reputation, or business opportunity, arising out of or in connection with the use of the Platform.
4. User Responsibility: You agree to use the Platform at your own risk. You bear sole responsibility for the legality and appropriateness of any content you create or distribute using Airbok.
5. Third-Party Services: Airbok disclaims all responsibility for issues arising from external services integrated into the Platform, including but not limited to Stripe or AWS.

11. Indemnification

You agree to indemnify and hold harmless Airbok, its directors, officers, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising from: your use or misuse of the Platform; violation of these Terms; infringement of intellectual-property or privacy rights of others; generated or uploaded content produced through your account; misrepresentation or breach of warranties made as a Voice Artist or Creator, including any claim related to your use of another individual’s voice without authorization. This obligation shall survive termination or cancellation of your account.

12. Dispute Resolution and Governing Law

1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of Hong Kong SAR, without regard to conflict-of-law principles.
2. Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms, including their validity, breach, or termination, shall be finally settled by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with the HKIAC Administered Arbitration Rules in force at the time. The seat of arbitration shall be Hong Kong. The language of arbitration shall be English. The arbitration award shall be final and binding on all parties.
3. Exclusion of Class Actions: Users agree to resolve disputes individually and waive any right to participate in class or collective proceedings.
4. Compliance with Sanctions: Airbok restricts access to the Platform from countries or entities subject to international trade sanctions or where Stripe does not operate.

13. Intellectual Property of the Platform

1. Ownership: All intellectual-property rights in the Platform, including but not limited to software, algorithms, code, databases, design elements, text, graphics, user interface, and trademarks ("Airbok IP"), are the exclusive property of Airbok Company Limited or its licensors.
2. License to Users: Subject to your compliance with these Terms, Airbok grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for legitimate purposes under your chosen subscription.
3. Restrictions: You may not:
   • Copy, reverse-engineer, decompile, or attempt to extract source code from the Platform;
   • Sell, sublicense, or distribute any portion of Airbok IP;
   • Remove or alter copyright notices, logos, or branding;
   • Use Airbok trademarks, names, or branding for any advertising or publicity without express written consent.
4. Third-Party Open-Source Tools (MIT Attribution): The Airbok voice-cloning engine utilizes modified open-source components, including Chatterbox (Resemble AI) and FreeVC, licensed under the MIT License. Airbok complies with attribution requirements and maintains a copy of the original licenses within its documentation. All modifications to these tools are performed locally by Airbok and do not transmit user data externally. Nothing in this Agreement transfers ownership of such open-source tools to users.
5. Feedback and Suggestions: Any ideas, feedback, or suggestions submitted to Airbok may be used without restriction or compensation. By submitting feedback, you grant Airbok a perpetual, royalty-free license to use it for improvement and development purposes.

14. Termination and Suspension

1. User-Initiated Termination: Users may terminate their account at any time through their dashboard. Subscription access and any valid licenses will remain active until the end of the current billing cycle, after which the account will be permanently deactivated.
2. Airbok-Initiated Termination: Airbok may immediately terminate or suspend any account, without prior notice, if:
   • The user violates these Terms or applicable laws;
   • The account is used for prohibited, fraudulent, or impersonation activities; or
   • The account is inactive for a prolonged period (6 months or more) at Airbok’s discretion.
3. Effect of Termination: Upon termination:
   • Access to the Platform and all features will cease immediately;
   • Any unwithdrawn artist earnings will be forfeited if KYC remains incomplete beyond 90 days of termination;
   • All licenses, subscriptions, and rights under these Terms will end automatically;
   • Certain provisions (including Indemnification, Limitation of Liability, and Governing Law) shall survive termination.
4. No Refund upon Termination: Termination, whether initiated by the user or Airbok, does not entitle the user to any refund or credit, unless explicitly required by applicable law.

15. Relationship Between Users and Airbok

1. Independent Parties: Artists and Creators acknowledge that they act as independent parties. Airbok does not employ, represent, or act as an agent for either side.
2. No Responsibility for User Agreements: Airbok merely facilitates technical transactions between Artists and Creators. It is not a party to the commercial or contractual relationship between them. Airbok bears no responsibility or liability for: licensing terms negotiated between users; quality, legality, or safety of Voice Profiles or Generated Audio; any loss or damages resulting from user interactions or communications.
3. No Guarantee of Sales or Earnings: Airbok does not guarantee Artists any level of exposure, licensing volume, or earnings. Similarly, it does not guarantee Creators continuous access to specific Artists or Voice Profiles.

16. Modification of Terms and Service

1. Airbok reserves the right to amend, update, or replace these Terms at any time. Such changes will take effect seven (7) days after notice is issued via: (a) email to registered users; and/or (b) the announcement bar on the Airbok Platform.
2. Continued use of the Platform following such notice constitutes acceptance of the updated Terms. If you do not agree to the changes, you must discontinue use of the Platform before the effective date.
3. Airbok also reserves the right to modify service features, subscription plans, commission structures, or system requirements. Such operational changes may occur without prior notice where necessary for performance, security, or compliance.

17. Export, Sanctions, and Legal Compliance

1. Airbok’s services are subject to international export and sanctions laws. Users located in or operating from restricted or sanctioned countries (including but not limited to North Korea, Iran, Syria, and other jurisdictions blocked by Stripe) are prohibited from using the Platform.
2. By using Airbok, you represent and warrant that you: (a) are not located in a sanctioned jurisdiction; (b) are not listed on any government sanctions list; and (c) will not use Airbok to violate trade or export control laws.

18. No Warranty

1. Airbok makes no representations or warranties of any kind, whether express or implied, regarding: accuracy, quality, or functionality of Generated Audio; compatibility with third-party systems; or continuous availability of any voice profiles or models.
2. AI Limitations Disclaimer: Users acknowledge that AI-generated content inherently carries limitations and unpredictable outcomes, including but not limited to pronunciation errors, emotional variation, and audio artifacts. Airbok shall not be responsible for the subjective quality, expressiveness, or accuracy of Generated Audio.

19. Force Majeure

Airbok shall not be liable for any failure or delay in performance of its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to: acts of God, war, terrorism, natural disasters, government regulations, public health crises, strikes, cyberattacks, data-center outages, or unavailability of essential third-party services (such as AWS or Stripe). During such events, Airbok’s obligations will be suspended for the duration of the delay, and Airbok shall not owe compensation or damages arising therefrom.

20. Assignment

Airbok may assign or transfer these Terms, in whole or in part, to any successor entity, affiliate, or acquirer without restriction. Users may not assign any rights or obligations under these Terms without Airbok’s prior written consent. Any unauthorized assignment shall be null and void.

21. Notices and Communication

1. All formal notices under these Terms shall be in writing and delivered to:
   Airbok Company Limited
   Email: support@airbok.com
   Address: [Insert Registered Address], Hong Kong SAR
2. Notices from Airbok to users may be sent electronically via email or in-app notifications. Such communications are deemed received upon dispatch.

22. Severability

If any provision of these Terms is found invalid or unenforceable by a court or arbitration tribunal, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

23. Waiver

No failure or delay by Airbok in enforcing any right or provision of these Terms shall constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Airbok.

24. Entire Agreement

These Terms, together with the Privacy Policy and any supplemental policies or notices published by Airbok, constitute the entire agreement between you and Airbok Company Limited, superseding all prior understandings, representations, or agreements, whether written or oral.

25. Contact and Support

For questions, complaints, or legal notices regarding these Terms:
Support inquiries: support@airbok.com
Legal inquiries: admin@airbok.com

Airbok Company Limited commits to responding to verified legal inquiries within 10 business days.