Terms and Conditions

1. Introduction and Acceptance of Terms

1. These Terms and Conditions ("Terms") constitute a legally binding agreement between Airbok Company Limited and all users ("you", "user", or "creator") accessing or using the Airbok platform, website, and associated services (collectively, the "Platform").
2. As a creator, you can rent digital voice profiles from the marketplace for a set duration of time and you can also generate your own private voice profiles for use in your projects, subject at all times to these Terms.
3. By creating an account, subscribing to any plan, renting voice licenses from the marketplace, generating private voice profiles, or using any feature of the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms.
4. You acknowledge that you are at least 18 years old and have the legal capacity to enter into a binding contract. If you do not meet this requirement or disagree with these Terms, you may not use the Platform.
5. Airbok reserves the right to modify, update, or replace these Terms at any time. Users will be notified in advance through the Airbok announcement bar and/or email. Continued use of the Platform following any changes constitutes acceptance of the revised Terms.

2. Definitions

• Creator refers to a registered user who (a) rents Marketplace Voice Profiles made available by Airbok to generate text-to-speech (TTS) or other audio outputs ("Generated Audio"); and/or (b) uploads, records, or provides voice samples to generate private digital voice profiles for their own use on the Platform.
• Marketplace Voice Profile means a synthesized digital voice model created and owned by Airbok, made available for licensing through the Platform’s marketplace for use by Creators during a defined License Period. Marketplace Voice Profiles are not derived from creator-provided recordings and are not tied to identifiable third-party voices.
• Private Voice Profile means a synthesized digital voice model derived from a creator’s own voice recording(s) through the Airbok voice cloning system and made available only to that creator for internal use within the Platform. Private Voice Profiles are not listed, sold, or licensed in the marketplace.
• Voice Profile collectively refers to both Marketplace Voice Profiles and Private Voice Profiles.
• Generated Audio means any audio output created using Airbok’s text-to-speech (TTS) functionality or other voice synthesis tools.
• License Period means the duration for which a Creator is granted rights to use a Marketplace Voice Profile, as defined by Airbok (for example, 1 month, 6 months, or 1 year) and communicated at the point of purchase.
• Subscription Plan means the paid access package for Creators, as detailed on Airbok’s pricing page.
• Stripe refers to the third-party payment processor handling all monetary transactions on Airbok.
• Content includes all text, audio, voice data, and materials uploaded or generated on the Platform.
• User refers to any individual or organization registered on the Platform, whether as a Creator using marketplace voices, private voices, or both.

3. Platform Overview

1. Airbok operates as a global AI voice cloning and synthesis platform that enables Creators to:
   • Rent Marketplace Voice Profiles created and owned by Airbok to generate TTS or other audio content during an active License Period; and
   • Create Private Voice Profiles by uploading or recording their own voices to generate internal digital voice models for their own projects, which are not offered for sale or license to other users through the Platform.
2. Airbok serves as a technology intermediary facilitating voice model creation, licensing of Airbok-created Marketplace Voice Profiles, and TTS generation. Airbok is the sole licensor of Marketplace Voice Profiles. There are no direct contractual relationships involving user-to-user licensing of Voice Profiles on the Platform.
3. Airbok provides all TTS generation, voice cloning, and related AI functionalities internally. The Platform is powered by modified, locally deployed AI models originally derived from open-source tools (including, without limitation, Chatterbox by Resemble AI and FreeVC) under the MIT License, without external API calls. Airbok complies with MIT license attribution requirements. No user data or audio recordings are transmitted to or shared with third parties for model processing.
4. Airbok does not hold user funds. All financial transactions are handled by Stripe. Airbok receives its revenues directly through automated settlement handled within Stripe’s payment flow. Airbok does not operate custodial accounts for users.
5. Airbok reserves the right to modify, suspend, or terminate any part of the Platform or Service, including features or subscription plans, at any time with prior notice to users, except where immediate changes are required for security, legal, or operational reasons.

4. User Accounts and Access

1. Registration: To access the Platform, you must register as a Creator, providing accurate and complete information, including email, password, and country of residence. You agree to keep your account information current at all times.
2. Eligibility: Only individuals aged 18 years or older may register or use Airbok. Corporate or institutional users must ensure that registration is done by authorized personnel.
3. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify Airbok immediately of any unauthorized access or security breach. Airbok is not liable for any loss arising from unauthorized account use where you have failed to implement reasonable safeguards.
4. Verification: Users are required to verify their email addresses to activate their accounts. No further identity verification is required by default, but Airbok reserves the right to request additional documentation if fraud, impersonation, or suspicious activity is detected.
5. Account Termination by User: Users may cancel their account at any time through the account dashboard. All outstanding obligations, including subscription fees or License Periods for Marketplace Voice Profiles, will remain valid until the end of the applicable billing cycle or License Period.
6. Account Termination by Airbok: Airbok reserves the right to terminate or suspend any account immediately, without prior notice, if the user:
   • Engages in prohibited content (political manipulation, sexual, violent, or impersonation activities);
   • Violates these Terms or applicable laws; or
   • Attempts to defraud or misuse the Platform.
   Termination may result in loss of access to Voice Profiles, Generated Audio, and any in-progress usage rights under active License Periods or subscriptions.

5. Subscriptions and Payment Terms

1. Subscription Plans: Creators are subject to subscription plans, the details of which are published on the Airbok pricing page. Subscription plans grant users access to specific Platform features such as TTS credits, private voice profile creation, marketplace voice rental, and licensing management for Marketplace Voice Profiles.
2. Automatic Renewal: All subscriptions auto-renew at the end of each billing cycle unless canceled prior to renewal. Users may cancel anytime; however, the subscription remains active until the end of the paid billing period.
3. Payments: All transactions are processed securely via Stripe. Airbok does not collect or store users’ payment card details. Stripe’s separate privacy and terms of service apply to all payment processing.
4. Marketplace Voice Rental Fees: When a Creator rents a Marketplace Voice Profile, they pay the applicable license fee for the chosen License Period. This fee grants the Creator a time-limited right to use that Voice Profile in accordance with these Terms. Marketplace Voice Profiles are created and owned solely by Airbok; no portion of these fees is payable to other users.
5. Escrow and Payment Handling: Airbok does not operate or maintain escrow accounts. Stripe manages all transaction processing and settlement. Airbok does not hold or delay payments beyond the settlement process managed by Stripe.
6. Payment Disputes and Chargebacks: In the event of a Stripe chargeback or payment dispute, the user initiating the transaction shall be solely responsible for any associated fees. Airbok reserves the right to suspend or terminate accounts pending resolution and to restrict access to the Platform where chargebacks or fraudulent patterns are detected.
7. Pricing Adjustments: Airbok reserves the right to modify subscription fees, license fees for Marketplace Voice Profiles, or transaction structures. Users will be notified at least 7 days in advance through platform notices and email before such changes take effect, unless urgent legal or security considerations require immediate changes.
8. No Refund Policy: All purchases, subscriptions, and license transactions are non-refundable under any circumstances, including technical malfunctions, user errors, or dissatisfaction with TTS outputs. In exceptional cases, Airbok may, at its sole discretion, issue credit refunds in the form of account balance, not cash refunds.

6. Voice Profiles, Licensing, and Ownership

1. Ownership of Marketplace Voice Profiles (Airbok): All Marketplace Voice Profiles are the exclusive intellectual property of Airbok. By making a Marketplace Voice Profile available for rental, Airbok grants Creators only a limited, non-exclusive, non-transferable, time-limited license to use that Marketplace Voice Profile during the applicable License Period for generating TTS or audio content on the Platform. Airbok does not transfer ownership of Marketplace Voice Profiles to Creators.
2. License to Creators (Marketplace Voice Profiles): When a Creator rents a Marketplace Voice Profile license, they are granted a non-exclusive, non-transferable, time-limited license to generate TTS or audio content using that profile during the active License Period (for example, 1 month, 6 months, or 1 year). Upon license expiration, all rights to use the Marketplace Voice Profile automatically terminate, and the Creator may no longer generate new audio using that profile.
3. Ownership of Generated Audio: Creators own the Generated Audio they produce during an active License Period and/or active subscription term, subject to compliance with these Terms and applicable law. This ownership does not extend to the underlying Marketplace Voice Profile or Private Voice Profile, which remains the intellectual property of Airbok or the Creator, respectively.
4. Creator-Developed Private Voices: If a Creator uploads their own recordings to generate Private Voice Profiles, those profiles and resulting Generated Audio belong to the Creator, subject to these Terms. Airbok does not claim ownership in the Creator’s underlying recordings or their Private Voice Profiles. However, by creating a Private Voice Profile, the Creator grants Airbok a limited, non-exclusive, worldwide, royalty-free, revocable license to use non-identifiable technical parameters derived from that profile (such as acoustic and model parameters) solely for internal research, development, and improvement of the Platform and its features. Airbok will not list, sell, license, or otherwise make a Creator’s Private Voice Profile, or its identifiable voice characteristics, available in the marketplace or to other users.
5. License Restrictions: Creators may use Generated Audio for commercial purposes such as podcasts, advertising, YouTube videos, games, and similar media, provided such use complies with applicable law and these Terms. However, they may not resell, redistribute, or sublicense the Voice Profile itself (whether Marketplace or Private) to third parties, including other software platforms or marketplaces. Creators may not offer “voice as a service” to third parties by allowing direct access to their Private Voice Profiles through any technical integration or interface.
6. License Termination: At the end of a License Period for a Marketplace Voice Profile, or if the Creator’s subscription expires or account is terminated, all rights to use the relevant Voice Profile cease. The Creator must discontinue all new generation using that profile via the Platform; however, previously Generated Audio, created lawfully during the active license or subscription period, remains owned by the Creator.
7. Deletion and Storage: Original voice recordings uploaded by Creators are automatically deleted once a Private Voice Profile is successfully generated, subject to reasonable technical delays. Voice Profiles may be deleted by their owner (in the case of Private Voice Profiles) through the dashboard where such functionality is provided. Generated audio files are retained for up to one week solely for usability and cache purposes, then permanently erased from Airbok’s operational systems, except where longer retention is required by law or necessary for security, fraud prevention, or dispute resolution.
8. Creator Representations and Warranties: Each Creator represents and warrants that: (a) they are the lawful owner of, or have obtained valid written permission or licenses to use, any recorded voices they upload to create Private Voice Profiles; (b) they have all rights, licenses, and permissions required to grant the rights and licenses described herein, including the limited R&D license to Airbok; and (c) they will indemnify Airbok against any claim arising from the generation, use, or distribution of Generated Audio or Private Voice Profiles, including any claim related to unauthorized use of another individual’s voice or likeness.

7. Prohibited Content and Conduct

1. General Restrictions: Users must not use the Platform to produce, upload, or distribute any content that:
   • Promotes or depicts sexual, violent, or hateful material;
   • Seeks to influence elections, mislead voters, or distribute political disinformation (legitimate commentary or education is permitted);
   • Infringes upon privacy, publicity, or intellectual-property rights of others;
   • Contains hate speech, harassment, or discrimination; or
   • Is unlawful, defamatory, fraudulent, or deceptive.
2. Impersonation and Misuse: Airbok strictly prohibits any attempt to impersonate individuals or create voices resembling living persons without authorization. The Platform may include automated blockers and manual review mechanisms to prevent known impersonation patterns or misuse.
3. DMCA / Takedown Requests and Rights Complaints: If a third party alleges unauthorized use of their voice, likeness, or content in Generated Audio or private profiles:
   • Airbok will notify the affected Creator and provide a reasonable period to respond.
   • Any implicated Private Voice Profiles or Generated Audio may be temporarily suspended, disabled, or removed pending investigation.
   • The Creator may submit a formal counter-notification pursuant to the DMCA or applicable law if they believe the claim is erroneous.
   • If no response or valid counter-notification is received within the designated timeframe, the relevant content and/or Private Voice Profile may be permanently removed and the account suspended.
   • Repeat infringers will have their accounts terminated and banned from future use.
4. Zero-Tolerance Policy: Accounts involved in deliberate impersonation, illegal activity, or repeated policy violations will be terminated without notice and permanently barred from the Platform.
5. Reporting: Users may report suspected misuse or violation through the in-platform reporting system or via admin@airbok.com. Verified abuse will be addressed promptly in accordance with this policy.

8. Data Protection and Privacy

1. Data Controller: Airbok Company Limited acts as the data controller for personal information collected through the Platform.
2. Data Collected:
   • Automatic: email, password, IP address, login date and time.
   • Voluntary: username, country, and user description. Airbok does not collect real names, payment details, or browsing cookies beyond those essential for login and operation.
3. Data Handling and Storage:
   • Voice recordings are deleted automatically after Private Voice Profile creation, subject to reasonable technical delays.
   • Generated TTS audio and text inputs are stored for one week for user convenience.
   • Servers are hosted on AWS Stockholm (EU).
   • All data transmission occurs via HTTPS-encrypted channels.
4. Compliance: Airbok complies with GDPR and CCPA principles regarding data minimization, purpose limitation, and user consent. Users may request data access, correction, or deletion via support@airbok.com.
5. Payment Information: All payments are processed by Stripe; Airbok never stores card data. Stripe’s separate privacy policy governs all financial transactions.
6. Data Retention: Personal data is retained only as long as necessary for operational or legal purposes. When accounts are deleted, associated personal data will be permanently removed within 30 days, except where retention is required by law or necessary for fraud prevention, dispute resolution, or legal compliance.
7. Security Measures and Breach Notification: Airbok implements encryption, access logs, and login monitoring to detect and prevent unauthorized access or hacking attempts. In the event of a personal-data breach that is likely to result in a risk to users’ rights or freedoms, Airbok will notify the relevant authorities and affected users within 72 hours of becoming aware of the breach, in accordance with GDPR Articles 33–34.
8. Separate Privacy Policy: Details of data handling are provided in Airbok’s stand-alone Privacy Policy, which forms an integral part of these Terms.

9. Platform Availability and Technical Limitations

1. Airbok strives to maintain uninterrupted access to the Platform; however, temporary downtime may occur due to maintenance, upgrades, or unforeseen technical issues.
2. Airbok is not liable for delays, data loss, or interruptions caused by third-party providers (including AWS or Stripe) or by force-majeure events.
3. Airbok may modify, suspend, or discontinue any part of the Platform with prior notice, including features, credits, or service tiers, except where urgent security or legal concerns require immediate action.

10. Disclaimers and Limitation of Liability

Company: Airbok Company Limited ("Airbok", "we", "us", or "our")
Registered in: Hong Kong SAR
Governing Law: Laws of Hong Kong SAR
Dispute Resolution: Hong Kong International Arbitration Centre (HKIAC)

1. Service Provided “As Is”: The Platform and all related services are provided “as is” and “as available” without warranties of any kind, express or implied.
2. AI Limitations and Output Disclaimer: Users acknowledge that AI voice generation may produce unpredictable outputs - including pronunciation errors, unnatural cadence, emotional inconsistencies, or technical artifacts. Airbok does not guarantee accuracy, emotional appropriateness, or fitness for any particular application.
3. No Indirect Liability: To the maximum extent permitted by law, Airbok shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including loss of profits, data, reputation, or business opportunity, arising out of or in connection with the use of the Platform.
4. User Responsibility: You agree to use the Platform at your own risk. You bear sole responsibility for the legality and appropriateness of any content you create or distribute using Airbok, including any Generated Audio you publish or commercialize.
5. Third-Party Services: Airbok disclaims all responsibility for issues arising from external services integrated into the Platform, including but not limited to Stripe or AWS.

11. Indemnification

You agree to indemnify and hold harmless Airbok, its directors, officers, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising from: your use or misuse of the Platform; violation of these Terms; infringement of intellectual-property or privacy rights of others; Generated Audio or other content produced through your account; or misrepresentation or breach of warranties made as a Creator, including any claim related to your use of another individual’s voice without authorization. This obligation shall survive termination or cancellation of your account.

12. Dispute Resolution and Governing Law

1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of Hong Kong SAR, without regard to conflict-of-law principles.
2. Arbitration: Any dispute, controversy, or claim arising out of or relating to these Terms, including their validity, breach, or termination, shall be finally settled by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) in accordance with the HKIAC Administered Arbitration Rules in force at the time. The seat of arbitration shall be Hong Kong. The language of arbitration shall be English. The arbitration award shall be final and binding on all parties.
3. Exclusion of Class Actions: Users agree to resolve disputes individually and waive any right to participate in class or collective proceedings.
4. Compliance with Sanctions: Airbok restricts access to the Platform from countries or entities subject to international trade sanctions or where Stripe does not operate.

13. Intellectual Property of the Platform

1. Ownership: All intellectual-property rights in the Platform, including but not limited to software, algorithms, code, databases, design elements, text, graphics, user interface, and trademarks ("Airbok IP"), are the exclusive property of Airbok Company Limited or its licensors.
2. License to Users: Subject to your compliance with these Terms, Airbok grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for legitimate purposes under your chosen subscription.
3. Restrictions: You may not:
   • Copy, reverse-engineer, decompile, or attempt to extract source code from the Platform;
   • Sell, sublicense, or distribute any portion of Airbok IP;
   • Remove or alter copyright notices, logos, or branding;
   • Use Airbok trademarks, names, or branding for any advertising or publicity without express written consent.
4. Third-Party Open-Source Tools (MIT Attribution): The Airbok voice-cloning engine utilizes modified open-source components, including Chatterbox (Resemble AI) and FreeVC, licensed under the MIT License. Airbok complies with attribution requirements and maintains a copy of the original licenses within its documentation. All modifications to these tools are performed locally by Airbok and do not transmit user data externally. Nothing in this Agreement transfers ownership of such open-source tools to users.
5. Feedback and Suggestions: Any ideas, feedback, or suggestions submitted to Airbok may be used without restriction or compensation. By submitting feedback, you grant Airbok a perpetual, royalty-free license to use it for improvement and development purposes.

14. Termination and Suspension

1. User-Initiated Termination: Users may terminate their account at any time through their dashboard. Subscription access and any valid License Periods will remain active until the end of the current billing cycle or license term, after which the account will be permanently deactivated.
2. Airbok-Initiated Termination: Airbok may immediately terminate or suspend any account, without prior notice, if:
   • The user violates these Terms or applicable laws;
   • The account is used for prohibited, fraudulent, or impersonation activities; or
   • The account is inactive for a prolonged period (6 months or more) at Airbok’s discretion.
3. Effect of Termination: Upon termination:
   • Access to the Platform and all features will cease immediately;
   • All licenses, subscriptions, and rights under these Terms will end automatically at the conclusion of any current billing period or License Period, unless earlier termination is mandated by law;
   • Certain provisions (including, without limitation, Indemnification, Limitation of Liability, and Governing Law) shall survive termination.
4. No Refund upon Termination: Termination, whether initiated by the user or Airbok, does not entitle the user to any refund or credit, unless explicitly required by applicable law.

15. Relationship Between Users and Airbok

1. Independent Parties: Creators acknowledge that they act as independent parties. Airbok does not employ, represent, or act as an agent or fiduciary for any user. Nothing in these Terms shall be construed as creating a partnership, joint venture, or employment relationship between Airbok and any user.
2. No Responsibility for User Content: Airbok merely provides technical tools and infrastructure to enable Creators to generate and manage Voice Profiles and Generated Audio. Airbok is not a party to any downstream commercial agreements, sponsorships, or content-publishing arrangements that Creators may enter into with third parties. Airbok bears no responsibility or liability for: licensing terms negotiated between users and third parties; the quality, legality, or safety of Generated Audio; or any loss or damages resulting from user interactions or communications outside the Platform.
3. No Guarantee of Availability or Performance: Airbok does not guarantee Creators continuous access to any specific Marketplace Voice Profile, feature, or system performance. Airbok may modify, rotate, or remove Marketplace Voice Profiles at its discretion, subject to honoring ongoing License Periods or granting equivalent substitutes where reasonably practicable.

16. Modification of Terms and Service

1. Airbok reserves the right to amend, update, or replace these Terms at any time. Such changes will take effect seven (7) days after notice is issued via: (a) email to registered users; and/or (b) the announcement bar on the Airbok Platform, unless a shorter period is required by law or necessary for urgent security reasons.
2. Continued use of the Platform following such notice constitutes acceptance of the updated Terms. If you do not agree to the changes, you must discontinue use of the Platform before the effective date.
3. Airbok also reserves the right to modify service features, subscription plans, license fee structures, or system requirements. Such operational changes may occur without prior notice where necessary for performance, security, or compliance, provided that any substantial change to paid plans will be communicated in advance where reasonably practicable.

17. Export, Sanctions, and Legal Compliance

1. Airbok’s services are subject to international export and sanctions laws. Users located in or operating from restricted or sanctioned countries (including but not limited to North Korea, Iran, Syria, and other jurisdictions blocked by Stripe) are prohibited from using the Platform.
2. By using Airbok, you represent and warrant that you: (a) are not located in a sanctioned jurisdiction; (b) are not listed on any government sanctions list; and (c) will not use Airbok to violate trade or export control laws.

18. No Warranty

1. Airbok makes no representations or warranties of any kind, whether express or implied, regarding: accuracy, quality, or functionality of Generated Audio; compatibility with third-party systems; or continuous availability of any Voice Profiles or models.
2. AI Limitations Disclaimer: Users acknowledge that AI-generated content inherently carries limitations and unpredictable outcomes, including but not limited to pronunciation errors, emotional variation, and audio artifacts. Airbok shall not be responsible for the subjective quality, expressiveness, or accuracy of Generated Audio.

19. Force Majeure

Airbok shall not be liable for any failure or delay in performance of its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to: acts of God, war, terrorism, natural disasters, government regulations, public health crises, strikes, cyberattacks, data-center outages, or unavailability of essential third-party services (such as AWS or Stripe). During such events, Airbok’s obligations will be suspended for the duration of the delay, and Airbok shall not owe compensation or damages arising therefrom.

20. Assignment

Airbok may assign or transfer these Terms, in whole or in part, to any successor entity, affiliate, or acquirer without restriction. Users may not assign any rights or obligations under these Terms without Airbok’s prior written consent. Any unauthorized assignment shall be null and void.

21. Notices and Communication

1. All formal notices under these Terms shall be in writing and delivered to:
   Airbok Company Limited
   Email: support@airbok.com
   Address: [Insert Registered Address], Hong Kong SAR
2. Notices from Airbok to users may be sent electronically via email or in-app notifications. Such communications are deemed received upon dispatch.

22. Severability

If any provision of these Terms is found invalid or unenforceable by a court or arbitration tribunal, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

23. Waiver

No failure or delay by Airbok in enforcing any right or provision of these Terms shall constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Airbok.

24. Entire Agreement

These Terms, together with the Privacy Policy and any supplemental policies or notices published by Airbok, constitute the entire agreement between you and Airbok Company Limited, superseding all prior understandings, representations, or agreements, whether written or oral.

25. Contact and Support

For questions, complaints, or legal notices regarding these Terms:
Support inquiries: support@airbok.com
Legal inquiries: admin@airbok.com

Airbok Company Limited commits to responding to verified legal inquiries within 10 business days.